HP Device as a Service

HP DaaS1 provides flexible outcome-driven managed workforce solutions to unlock the potential of IT and your business in an ever-changing world

Set the right course for your organisation

Solve for today’s workforce needs with managed services solutions driven by data and automation, outcome-based best-practice, and configurable options.

  • Outcome-Based Service Design

    Drive the right business outcomes with end-to-end best-practice service expertise and experiences.

  • Flexible Solutions

    Target key business challenges with configurable solutions that can be tailored to address your unique needs.

  • Data-Driven Services

    Optimise IT workflows through data and automation to make IT more efficient and enhance the employee experience.2



Choose the DaaS solution right for you

A simple solution to optimise your resources

With HP Device as a Service, you get the right devices, repair services, and AI-driven analytics in a predictable payment with flexible terms to optimise your cash flow. Learn more about what’s included with HP Device as a Service.2

The right device for the job

Improve the employee experience by matching users with a device best suited for their needs, including Windows and Chrome Enterprise devices.3

World-class repair services

Identify and prevent issues with actionable analytics and keep devices up and running with world-class repair services.4

AI-driven insights

Leverage AI-driven analytics of HP TechPulse2 for usage insights to help you optimise your IT spending and resources.

Built for every budget

Maximize your spend, cash flows, and refresh cycles with flexible payment terms that scale and work for your business.5

Enable, streamline, and simplify with HP DaaS+ Hybrid6

Enable employees to work seamlessly and securely from anywhere while streamlining IT workflows and simplifying IT sourcing with DaaS+ Managed Services and Solutions.

Deliver seamless experiences

Enable employee productivity, engagement, and security with digital experience management - at home and at work.10

Simplify IT sourcing

Ease the burden on IT with tailorable, end-to-end solutions for hybrid work designed through a single contract and flexible pricing.5

Optimise IT workflows

Empower IT with AI-powered insights and analytics for your hybrid workforce needs and managed by HP Service Experts.10

Modular service options

Begin with digital experience management, ship to home7, and remote device replacement8 - then tailor your solution with additional management and lifecycle services as needed.9

Easily boost your coverage and integrate additional services

Services for every stage of the device lifecycle

Lifecycle services – from planning to configuration and deployment to recover and renewal.

Cloud-based device management services

Get multi-OS insights and services to help limited IT resources offload some of the arduous tasks of endpoint management.

Complement your solution with HP Wolf Security Services

Fortify the first line of defense for your business with endpoint security solutions.

Let us help you find the right Device as a Service plan for your business needs

Product images are for illustration purposes only, product availability and colours may vary by country.

The Information contained herein is subject to change without notice. Warranties for HP products and services are set out in the express warranty statements accompanying such products and services. In addition, our products and services come with guarantees that cannot be excluded under the Australian Consumer Law. Subject to the foregoing, nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

1. HP DaaS includes hardware, repair services, and analytics components and may include financing. HP DaaS requirements may vary by region or by Authorised HP DaaS Service Partner. Please contact your local HP Representative or Authorised DaaS Partner for specific details in your location. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

2. HP TechPulse is a telemetry and analytics platform that provides critical data around devices and applications and is not sold as a standalone service. HP TechPulse follows stringent GDPR. privacy regulations and is ISO27001, ISO27701, ISO27017 and SOC2 Type2 certified for Information Security. Internet access with connection to TechPulse portal is required. For full system requirements, please visit http://www.hpdaas.com/requirements.

3. For full system requirements, please visit www.hpdaas.com/requirements. The HP Chromebox Enterprise G2, HP Chromebook Enterprise 14A G5, and HP Chromebook Enterprise x360 14E G1 are currently available as a service via HP DaaS.

4. Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/carepack.

5. Payment solutions may be available through HP Integrated Financial Solutions endorsed finance partners, subject to country location, credit approval, and other restrictions. Not all services or offers may be available and not all customers may qualify. HP Integrated Financial Solutions’ partners may change or cancel program at any time without notice.

6. HP DaaS+ requirements may vary by region or by Authorised HP DaaS Service Partner. Please contact your local HP Representative or Authorised DaaS Partner for specific details in your location. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service, or the HP Limited Warranty provided with your HP Product. Payment solutions may be available through HP Integrated Financial Solutions endorsed finance partners, subject to country location, credit approval, and other restrictions. Not all services or offers may be available and not all customers may qualify. HP Integrated Financial Solutions’ partners may change or cancel program at any time without notice.

7. Home Delivery requires Customer email approval from Customer Account Executive (e.g. Procurement lead, or CIO) in which: Customer approves devices being delivered to their employees’ home addresses and in what countries home deliveries will occur. Customer accepts multiple invoices for the multiple individual orders placed in a month. Customer agrees to complete the Home Delivery order template for all home orders ongoing. This service cannot be selected with Inside Delivery, Campus Delivery, Consolidated Delivery, Unpacking and Waste Removal, Customised Pallet Delivery, Special Equipment Delivery, and Day/Time Delivery. HP and its Partners will use applicable security controls to protect the Personally Identifiable Information (PII) data it stores for the purposes of delivering the services ordered. Each party shall comply with their respective obligations under applicable data protection legislation. HP does not intend to have access to PII of customer in providing services. To the extent HP has access to customer PII stored on a system or device of customer, such access will likely be incidental, and customer will remain the data controller of customer PII at all times. HP will use any PII to which it has access strictly for purposes of delivering the services ordered. Customer is responsible for the security of its proprietary and confidential information, including PII. For access to the HP Privacy Statement please visit HP Privacy Statement. Tracking and proof of delivery ship, track and provide proof of delivery (defined by date and time stamp) to the recipient’s email address included on Customer’s order. The Home Delivery Service is available in 48 countries worldwide. Non-metro delivery locations are available in some locations. Please consult with your HP Representative for more information.

8. Advanced Unit Exchange includes remote troubleshooting, next business day response, and repair and return. HP provides remote troubleshooting to customers (as a second line of support, after the end user worked with their own IT team) during regular business hours, generally 8-5pm. Service levels and response times may vary depending on your geographic location. Restrictions and limitations apply.

9. Modular services are sold separately and are optional services that can be added to the core HP DaaS+ Hybrid Service to tailor the solution.

10. HP TechPulse is a telemetry and analytics platform that provides critical data around devices and applications and is not sold as a standalone service. HP TechPulse follows stringent GDPR. privacy regulations and is ISO27001, ISO27701, ISO27017 and SOC2 Type2 certified for Information Security. Internet access with connection to TechPulse portal is required. For full system requirements, please visit http://www.hpdaas.com/requirements. Nexthink is a telemetry and analytics platform that provides critical data around devices and applications and is not sold as a standalone service. Nexthink follows stringent GDPR privacy regulations and is ISO9001, 9001, 20000, 22301, 27001, 27017, 27018; SOC 1, 2 and 3 certified. Internet access with connection to TechPulse portal is required. For full system requirements, please visit the Nexthink system requirements (https://docs.nexthink.com/Experience/latest/installation-and-configuration).

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